Trust is not built in a day — but it is sustained through transparency and ethics in every service we deliver.
At Life Balance, we don’t just offer cleaning services — we offer lasting reliability.
We implement a strict internal quality control process, from planning and execution to performance evaluation.
We value clarity in all transactions and foster a culture of “leading by example” across our entire management system. Life Balance leaders do more than manage — they inspire integrity and a true spirit of service.
“Transparency – Accountability – Sustainable Growth“
At Life Balance, good governance is the foundation of trust, consistency, and sustainable development. Every decision, every process is rooted in clarity, responsibility, and a deep commitment to our clients, our team, and the community.
+ Transparency in management and operations
Recruitment, training, and performance assessments are based on clear and public criteria.
Regular performance evaluations with transparent reporting to relevant stakeholders (internal teams – clients – partners).
Implementation of internal management software to monitor service schedules, staff tasks, and client feedback in real time.
++ Standardized processes – Consistent service delivery
Strictly adhere to ISO 9001: Quality Management System across all services.
Each service is built on clear SOPs tailored to different property types (residential, offices, villas, etc.).
Detailed operation manuals are regularly updated to ensure consistency and reduce errors.
Internal quality control (QC) checklists and audit mechanisms are in place to ensure accountability.
+++ Clear company-wide policies and codes of conduct
Established guidelines on ethics, professional behavior, and real-life service situations for all staff.
A structured complaint and feedback resolution process with a 24-hour response commitment.
++ Full compliance with local laws and industry standards
Operations strictly follow labor laws, consumer protection laws, and environmental hygiene regulations.
We only work with verified suppliers whose products (equipment and chemicals) meet safety and quality standards.
All required licenses for cleaning, disinfection, pest control, and building maintenance services are maintained.
+ Integrating technology into governance
Adoption of CRM/ERP systems for customer management, scheduling, staffing, and cost control.
Pilot use of smart cleaning robots, air quality monitors, and other innovations in large-scale projects.
Real-time dashboards allow service performance monitoring and decision-making based on live data.
+ A culture built on integrity and respect
Employees are encouraged to speak up against unethical or irresponsible behaviors.
Clients are treated with respect in every interaction — from service delivery to issue resolution.
Our culture is rooted in honesty, authenticity, and responsibility — doing the right thing even when no one is watching.