“Connecting Communities – Empowering People – Spreading Kindness“
At Life Balance, every team member is more than a cleaner — they are caretakers of life’s essential values.
We invest in people because true sustainability only thrives when workers are protected, trained, and respected as professionals in a meaningful trade.
Our human resource policies are transparent, fair, and compassionate:
100% of employees receive full insurance coverage, participate in regular training programs, and are provided with career development opportunities based on their abilities.
Beyond our internal efforts, we actively engage with the wider community through initiatives like “Cleaning for the Community”, encouraging healthier lifestyles and greater environmental awareness, especially among younger generations.
People at the Center
“We believe service quality cannot be separated from the value of people. Every employee, every client, and every community member is a vital part of our journey toward sustainable growth.”
+Putting People at the Heart of Service
Life Balance is committed to fostering a respectful, fair, and humane workplace.
Strictly comply with ISO 45001: Occupational Health and Safety Management System.
Our staff are trained not only in technical skills, but also in service ethics, communication, and social responsibility.
Every cleaning task is performed with deep respect for both the space and those who inhabit it.
++ Enhancing Life Through Thoughtful Service
Our services are designed to bring comfort, safety, and peace of mind to every resident and worker in the buildings we serve.
We see kind service as part of a broader mission to uplift the spirit of our communities — from wiping down doorknobs to offering warm greetings in the morning.
+++ Promoting Civil Values Through Simple Daily Acts
We encourage our staff to act with dignity in every situation: stay neat, punctual, respectful, and always willing to help.
We nurture a collective habit of preserving shared spaces, while raising awareness of hygiene and cleanliness among residents and teams alike.
Together with property managers or local communities, we help organize “Clean Together” campaigns that foster unity, awareness, and responsibility.
++++ Caring for and Developing Service Professionals
We support the personal and professional growth of our team through:
▫ Attendance bonuses and recognition for outstanding client feedback
▫ Clear promotion paths and regular in-house training programs
We aim to foster professional pride in the cleaning industry — a vital yet often underappreciated sector essential to a functioning society.
+++ Supporting Underprivileged Groups and Marginalized Communities
We prioritize hiring or providing job training for individuals with limited access to opportunities, including: Older adults who are still capable and wish to work; Single mothers; People from disadvantaged areas
++ Listening to Clients – Understanding to Improve
We maintain open channels for both direct and anonymous feedback from clients, residents, and management boards.
We integrate satisfaction surveys after every scheduled service to continually enhance our quality.
Each year (or quarter), we organize Client Dialogue Sessions to exchange ideas, receive suggestions, and draw inspiration from those who experience our service every day.